Terms & Conditions
- PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THESE TERMS, AS MODIFIED OR AMENDED FROM TIME TO TIME, ARE A BINDING CONTRACT BETWEEN www.hrvindia.com AND YOU. IF YOU VISIT, USE, OR SHOP AT OUR SITE, YOU ACCEPT THESE TERMS. IN ADDITION, WHEN YOU USE ANY CURRENT OR FUTURE SERVICES OF THE COMPANY OR VISIT OR PURCHASE FROM ANY SELLER AFFILIATED WITH THE COMPANY, YOU WILL BE SUBJECT TO THE GUIDELINES AND CONDITIONS APPLICABLE TO SUCH SERVICE OR SELLER. IF THESE CONDITIONS ARE INCONSISTENT WITH SUCH GUIDELINES AND CONDITIONS, SUCH GUIDELINES AND CONDITIONS SHALL PREVAIL.
- As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our Products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences.
- The term 'User' may refer to Seller and Users may refer to 'Seller' and 'Buyer' as and where applicable. This User Agreement ("Agreement") sets out the terms and conditions on which HRV India shall provide the Services to the Users through the Website. The Users shall be deemed to have read, understood and accepted this Agreement, which may be updated or modified by HRV India from time to time.
- The use of the Website is offered to the Users conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and as may be posted on the Website from time to time. This Agreement shall be effective and binding upon Users' 'acceptance'. 'Acceptance' shall mean Users' affirmative action in clicking on "I have read the Terms and Conditions and I accept them" box and on the Submit button as provided on the registration page. For removal of doubts, it is clarified that use of the Website by the Users constitutes an acknowledgement and acceptance by the Users of this Agreement. If the Users do not agree with any part of such terms, conditions and notices, the Users must not use the Website.
- HRV India at its sole discretion reserves the right not to facilitate acceptance of any request by the users for listing, display or offering any products and services through the website without assigning any reason thereof. Any contract to provide any service by HRV India is not complete until the entire consideration towards the service is received by HRV India.
- By placing an order, you make an offer to us to purchase products you have selected based on standard Site restrictions, Merchant specific restrictions, and on the terms and conditions stated below.
- You are required to create an account in order to purchase any product from the Site. This is required so we can provide you with easy access to print your orders and view your past purchases. The Site takes no responsibility for the services or products that are sold or supplied by third party sellers. The Company makes no warranty to their end users for the quality, safety, usability, or other aspect of a product or service that is supplied by a seller and/for services that may involve potential bodily harm the Company takes no responsibility for the service or activity being offered, and the User takes responsibility for his or her own actions in utilizing those services.
- We shall have no responsibility in any manner whatsoever regarding any promotional emails or SMS/MMS sent to you. The offers made in those promotional emails or SMS/MMS shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide you any information regarding such change.
Returns, Refunds & CancellationsIn the odd case that you do not love your HRV India products, here is our policy on returns:
- Products can be returned within 24 hours of receiving only if the packs are sealed and not damaged in any way.
- HRV India.com team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed time.
- In the unlikely event that your products arrive damaged, you must email us a picture of the damaged product with the Bar Code, within 48 hours of receiving your order.
- Upon authorization of returns, we will offer you an exchange or refund. You could choose to get a full refund in the form of store credits or get a refund on your original credit or debit card used for payment in which case return shipping charges and a stocking fee might be applicable. Items that may have been damaged, defective or sent by error will be fully refunded. Refund will be processed within 24 hours working days from the date we receive the products back.
- We aim to process all returns within one (1) week. If you have any questions about your return, please create a ticket by clicking here.
- All returns are subject to the discretion of HRV India.com.
- Orders which are pending for shipping can be cancelled within 2 working days from the date of placing the order. Once the order is cancelled, the refund will be processed within 7 working days.